The personal information we collect includes your name and e-mail address. Other personal information that you submit is clearly labeled at the time you submit it. We use the information that we collect to provide our services, fulfill any purchase you may have made, send you our newsletter, contact you regarding new promotions, and to improve our site. We also use this information-directly, indirectly, and in combination with data we exchange with other parties-to introduce you to informational, service, and/or product offerings from us, our subsidiaries, affiliated companies, partners, select unaffiliated companies, assigns, and/or brands that are owned by, licensed by, and/or partnering with us (collectively, the “Closet Solutions”). We do this by transferring, licensing, and/or sharing your personal information with the Closet Solutions and hope you will be interested in their marketing materials and/or promotions. The Closet Solutions may subsequently transfer, and/or share your personal information. Once a third-party obtains your personal information, its subsequent use is controlled by the business practices of the third party, which is beyond our control. Note, however, that your payment information is used only for order processing purposes.
We automatically collect certain information from visitors to, the site, such as Internet addresses, browser type, Internet Service Provider (ISP), referring and exit page, operating system, timestamps, and clickstream data. We also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers. This information is logged to help diagnose technical problems, and to administer our site so that we can constantly improve it.
If you pay for anything on our site using a credit or debit card, we collect the personal information needed to complete the transaction. This information includes your name, card number, and other necessary information, all of which is clearly labeled on the form you use to submit payment. We use an unaffiliated, credit card processing company to process your payment. We transfer your payment information-and you authorize us to do so-to this company solely for this purpose. The company does not retain, share, store, or use personally identifiable information for any other purposes.
Anything you send us, post on our site, or use with our service, such as blog postings or videos, or if others send us anything about your activities or postings, we may collect such information into a file specific to you. We use this information to resolve disputes, troubleshoot problems, and enforce our customer agreements.
We do not knowingly collect personally identifiable information from children under the age of 13, nor do we knowingly distribute such information. If we become aware that we have inadvertently received personally identifiable information from someone under the age of 13, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of 13.
Cookies and Log Files
Further information about cookies can be found on the Interactive Advertising Bureau’s website www.allaboutcookies.org.
If you share our content through social media, for example by liking us on Facebook, following or tweeting about us on Twitter, etc., those social networks will record that you have done so and may set a cookie for this purpose.
In some cases, where a page on our website includes content from a social network, such as a Twitter feed, or Facebook comments box, those services may set a cookie even where you do not click a button. As is the case for all cookies, we cannot access those set by social networks, just as those social networks cannot access cookies we set ourselves.
Our systems automatically gather some anonymous information about visitors, including IP addresses, browser type, language, and the times and dates of webpage visits. The data collected does not include personally identifiable information and is used, as described above, for statistical analysis, to understand user behavior, and to administer the site.
Contact us using the phone or email address below if you want us to change or delete any information that we have about you. We will respond to your request to access, update, or delete your information within ten (10) business days. Before we are able to provide you with any information, correct any inaccuracies, or delete any information, however, we may ask you to verify your identity.
Phone: (310) 212-3110